FIREFLY MOSS GREEN OUTLINE

Refund Policy
for Your Story Unleashed

At Your Story Unleashed, our mission is to empower individuals through transformative online courses. We are committed to your satisfaction and stand behind the quality of our programs. Please review our refund policy carefully to understand how we handle refund requests.

1. Eligibility for Refund:

  • You may request a refund within 30 days of the course start date. Refund requests made after this period will not be accepted.
  • To be eligible for a refund, your request must meet the criteria outlined below.

2. Valid Reasons for Refund:

  • The course content differs significantly from what was advertised.
  • Technical issues prevent you from accessing the course materials.
  • Dissatisfaction with the quality of the course content or delivery.

3. Non-Refundable Items:

  • Products or services that are downloadable or consumed, such as digital downloads or coaching sessions, are not eligible for refunds.
  • Any course materials accessed or completed beyond the refund period are not eligible for refunds.

4. How to Request a Refund:

  • To initiate a refund request, please email us at Hello@YourStoryUnleashed.com within the specified refund period.
  • Provide your order number and a detailed explanation of the reason for your refund request.
  • Our customer support team will review your request and respond promptly.

5. Refund Process:

  • Approved refunds will be processed to the original payment method used for the purchase.
  • Please allow sufficient time for the refund to be reflected in your account, depending on your payment provider.

6. Dispute Resolution:

  • If you are not satisfied with our decision regarding your refund request, you may escalate the issue to our management team.
  • We are committed to resolving disputes in a fair and transparent manner.

7. Contact Us:

  • If you have any questions or concerns about our refund policy, please reach out to us at Hello@YourStoryUnleashed.com. Our team is here to assist you.

Note: This refund policy is subject to change without prior notice. For the most up-to-date information, please visit our website.

By enrolling in our online courses, you acknowledge that you have read, understood, and agreed to our refund policy. Thank you for choosing Your Story Unleashed as your partner in personal growth and development.

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